BREAKDOWN RECOVERY SERVICE YEAR-ROUND COVER
Ford Assistance is a roadside rescue, repair and recovery service that helps you at home or anywhere in Europe and the UK, seven days a week, 365 days a year.
Every new Ford comes with free Ford Assistance for 12 months. While approved used Fords benefit from two years free Ford Assistance.
Have your scheduled service at a participating Ford Dealer and we’ll extend Ford Assistance for 12 months for free.
FORD ROADSIDE ASSISTANCE
Every new Ford comes with one year's free Ford Roadside Assistance, providing you with roadside rescue, repair, and vehicle recovery anywhere across Europe, should you need us.
WHAT’S COVERED
If your vehicle breaks down and we’re unable to fix the problem at the roadside, don’t worry! Ford Assistance has you, and your vehicle, covered.
REPLACEMENT VEHICLE
We’ll provide a temporary loan vehicle for up to two working days while yours is being repaired.
RAIL TRAVEL
If your vehicle can’t be fixed straight away, we’ll pay reasonable public transport costs for you and your passengers.
AIR FARE
If your vehicle can’t be fixed straight away, we’ll pay reasonable air travel costs for you and your passengers.
HOTEL EXPENSES
We’ll pay for a night’s accommodation, for you and your passengers while your vehicle is being repaired.
VEHICLE REPATRIATION
If repairs are not completed before you return home, we can arrange for one person’s travel to collect the vehicle.
LOAD CONTINUATION
We’ll provide a load continuation service to a single destination for perishable goods. Local market specific phone number.
WHAT TO DO IF YOUR VEHICLE BREAKS DOWN
Just call Ford Assistance and we’ll get someone to you as fast as we can.
In the UK call: 0800 111234 or 020 3564 4444
In Europe call: 00800 88776611 or +33 426 298781
If we can’t fix the problem there and then, we’ll help you get to your destination and arrange for the recovery of your vehicle
Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK.
Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.
The identified dealer fitted accessories are carefully selected third party supplier branded accessories and may have different warranty conditions, the details of which can be obtained from your Ford Dealer.
Dealer fitted accessories are fitted after registration and could have an impact on your vehicle’s fuel / energy consumption. The Combined Fuel / Energy Consumption and Combined CO2 Emissions (WLTP) figures do not include dealer fitted accessories.
[†]Applicable from all 2024 MY Transit Custom campervans or motorhome conversions and 2024.75 MY Transit campervans or motorhome conversions registered until Dec 31st, 2026. After the initial period, standard charges apply. See T&Cs for details.